Product Details
How to ignite large moxa cones instructional video
Do not use on the face, soft skin, or other sensitive body parts. Do not use on pregnant women or patients who are unable to detect the sensations of heat or pain.
If the device is used incorrectly, redness or heat blisters may appear after application. Do not leave in one place for an extended period of time. If the heat becomes uncomfortable, remove immediately.
Use in a well-ventilated area.
Moxa device and moxa should be administered and used under the direction or supervision of a qualified practitioner. Do not leave the patient unattended during any moxa use.
Be cautious when touching the moxa device - it may cause burns. Please use handles.
Keep moxa device out of the reach of children.
DO NOT fall asleep during moxibustion to prevent possible burns or fires.
Dispose of remaining ash in a non-flammable area.
DEVICE MAINTENANCE
Frequent cleanup is not required. The device should be cleaned once a year or every two years. In case of excessive soot buildup, boil for 20 minutes and clean with a brush. Boil ONLY in case of excessive soot buildup (Unnecessary boiling may damage the device).
Keep the lid tightly closed and store in a dry area after use.
The
Moxa device is extremely hot and can cause burns. Be cautious of possible burns or fires that may occur while using. Handle with extreme care. The user/purchaser accepts full responsibility for any burns or accidents caused by improper use of the product.
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Shipping & Returns
Returns Policy
In the event that you are not 100% satisfied with any product you purchase, you may return it to us within 30 days of order receipt and exchange it, receive a credit on your account or a refund on your credit card. The product to be returned must be unused and in saleable condition (i.e., in original, unmarked, undamaged packaging). A minimum restocking fee of 25% will be applied to all returns.
You will not receive a credit for the returned product until the merchandise is received at our facility in Los Angeles, California.
When returning a merchandise which was initially offered free shipping, the amount to be refunded will be the price of the returned merchandise less the initial shipping charge.
After 30 days from the date of the purchase, no return will be accepted.
Shipping
We make every effort to ship purchases within 24 hours of receiving your order. Orders submitted after 1pm PST will be processed on the next business day. Weekend delivery service is NOT available.
Please use street addresses where possible; PO Boxes will be shipped with USPS only; UPS and Fedex does not ship to PO Boxes.
If an item(s) on your order is out of stock, you can request a backorder and will be shipped and charged to you as soon as the item becomes available.
In the event that the shipped out package is returned to us due to the fact that no receiver was available at the requested delivery destination, the purchaser is responsible for both the outgoing and returning shipping charges. If the package is returned, a refund will be issued LESS the original outbound shipping cost and return shipping cost.
Transit times are only estimates and not guaranteed especially during the holiday season and for orders that offered free shipping.
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Moxa Holder / Extinguisher