Product Details
TDP Infrared Lamp - Standing Model
Model KS-9800 is no longer being imported and has been replaced by the KS-9800F, which has very similar specifications.
If you are looking for the KS-9800, please order the KS-9800F instead.
Features of this TDP Lamp:
0 - 60 Minute timer
On/off Switch
1 User’s Guide
2 Extra fuses included
Technical Specification of TDP Lamp:
Hz (Hertz) 50 Hz
Spectrum Range 2-25 um
Power 110 V, 220 watts
Lifting Scope of Arm > 11” (30 cm)
Elevation Degree > 90
Azimuth Degree 360
Life of Mineral Plate 1000 – 1500 Hours
Shining Distance > 8” (20cm)
Adjustable Height 33” – 66”
Oversized Mineral Plate 6.5” Dia. (Reg. size Plate 5” Dia.)
*IMPORTANT: Please make sure to wear light clothing when using. DO NOT USE ON BARE SKIN.*
Please see link below on how to assemble TDP Lamp:
https://www.youtube.com/watch?v=aD5tFkOkD8I
TDP Heat Lamp Basic Guideline
1) Please note that the heat lamp will take approximately 10 minutes to warm up. After preheating for 10 minutes, please allow an additional 10 minutes for the temperature to increase.
2) As a general guideline, the distance between the treatment surface and the heating head should be approximately 8-10 inches. Positioning the heating head closer than 8" to the body is not recommended, as burns or damages to the skin may occur. Actual positioning of the TDP head may be adjusted to reach the desired level of heat.
3) A minimum of 40 minutes per treatment session on the targeted area is recommended. Please note that the treatment time for a given session may vary depending on the condition being treated.
4) For treatment purposes, the heat lamp only provides enough heat for therapeutic heat treatments. Please do not expect a higher temperature range, as higher temperatures may cause the skin to overheat and burn.

If the TDP does not heat up, follow the steps below:
1. One possible reason the TDP Lamp Head may suddenly stop heating, even after working normally, is that the power cord/connector between the TDP Head and Neck has become loose.
First, check that the connection is fully and securely plugged in.
2. Turn on the power switch and check whether the orange indicator light turns on. If the light does not turn on, replace the two fuses with 250 V, 3 A fuses that have the same physical dimensions (same diameter and length) as the original fuses.
To replace the fuses:
Use a Phillips-head screwdriver to open the two fuse holders on the back of the control panel, then replace the fuses.

3. If the orange indicator light is on but the lamp still does not produce heat, the heating coil inside the TDP Head may be broken or may have reached the end of its service life. In this case, replace the heating coil or replace the entire TDP Head.
Replacing the TDP Head is relatively easy. Replacing the heating coil is more time-consuming, as shown in the instructions (Steps 1–11) above.
* If your TDP Lamp is designed so that the Head’s power cord cannot be disconnected from the connector on the Neck, the entire Head cannot be replaced. In that case, the Heating Coil must be replaced.
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Shipping & Returns
Returns Policy
In the event that you are not 100% satisfied with any product you purchase, you may return it to us within 30 days of order receipt and exchange it, receive a credit on your account or a refund on your credit card. The product to be returned must be unused and in saleable condition (i.e., in original, unmarked, undamaged packaging). A minimum restocking fee of 25% will be applied to all returns.
You will not receive a credit for the returned product until the merchandise is received at our facility in Los Angeles, California.
When returning a merchandise which was initially offered free shipping, the amount to be refunded will be the price of the returned merchandise less the initial shipping charge.
After 30 days from the date of the purchase, no return will be accepted.
Shipping
We make every effort to ship purchases within 24 hours of receiving your order. Orders submitted after 1pm PST will be processed on the next business day. Weekend delivery service is NOT available.
Please use street addresses where possible; PO Boxes will be shipped with USPS only; UPS and Fedex does not ship to PO Boxes.
If an item(s) on your order is out of stock, you can request a backorder and will be shipped and charged to you as soon as the item becomes available.
In the event that the shipped out package is returned to us due to the fact that no receiver was available at the requested delivery destination, the purchaser is responsible for both the outgoing and returning shipping charges. If the package is returned, a refund will be issued LESS the original outbound shipping cost and return shipping cost.
Transit times are only estimates and not guaranteed especially during the holiday season and for orders that offered free shipping.
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